At Tsawwassen ferry terminal there are notices that say fares must be purchased before boarding the bus.
However, the notices are not properly placed; I always see people confused and have to be told by the driver they have buy a ticket from a vending machine before they are boarding. The problem is the notices are not at the eye level but low, close to the ground, so people don't see them.
One of the notices should be hanged to the pole with the bus number and schedule as this is the first place, someone who has not taken the bus before would go to for information.
The answer I received from Translink when I told them about this: Thank you for your recent feedback, we have registered your comments with Translink.
Will they do something? Let's see.
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