I had a big surprise when I checked my monthly brokerage account statement: one page was missing!
I called them and they said knew about the issue, it happened to everyone, they apologized, but they would not issue a corrected statement.
How come this happened? If they did not notice that one full page was missing how can you trust the accuracy of the statement?
Anyway, software bugs do happen, but they should have sent a notification about this issue so I would not have wasted time calling in (and I suppose I was not the only one) and also the employee's time.
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