Coca Cola Hellenic - Preferred language for communication

Well done, I chose Armenian as it was the first language in the list and I have received communication in this language.

Ikea - Preferred language for communication

They ask so I wanted to test it, I chose German, wanted to make it easy, as I could have chosen Croatian or Hungarian :).

                                                

And no German, only very little Swedish.

Scientists Keep Finding Heavy Metals in Dark Chocolate

 New research published Wednesday found heavy metals in dark chocolate, the latest in a string of studies to raise concerns about toxins in cocoa products.

The researchers tested 72 dark chocolate bars, cocoa powders and nibs to see if they were contaminated with heavy metals in concentrations higher than those deemed safe by California’s Proposition 65, one of the nation’s strictest chemical regulations.

Among the products tested, 43 percent contained higher levels of lead than the law considers safe, and 35 percent had higher concentrations of cadmium. Both metals are considered toxic and have been associated with a range of health issues. The study did not name specific brands, but found that organic products were more likely to have higher concentrations. Products certified as “fair trade” did not have lower levels of heavy metals.

New York Times

 

Toxic Chocolate — As You Sow

My favourite chocolate is here :(

They responded:

Thanks for reaching out with your question about our cacao products. We completely understand your concerns about heavy metals—and share them. All of our cacao products are batch tested by third party, independent labs for heavy metals, microbials, and nutrition, and we reject anything that doesn't meet our quality and safety standards.
 
I can explain why the results in the As You Sow report seem especially concerning: instead of ppm or mcg/g, they display the results as mcg per serving. In the past, we had a higher than average serving size for our Cacao Powder (15g versus the more common 5-6g in the industry) in an effort to capture the 'common usage' amount. If you run the math out, you'll find that our cacao powder tested in this report is actually just under 0.5mcg/g, which is on the lower side of average for cacao. And our current average from the past six months is actually a touch lower at 0.4mcg/g.
 
Cadmium and lead are found in virtually all minimally processed cacao, as these metals occur naturally in soil all over the world. The same absorptive powers that make raw cacao such a good source of iron, magnesium, copper, and other beneficial minerals also means that it absorbs some amount of the less desirable metals as well. While we're never happy to see heavy metals in any food, we appreciate that cacao is at least also providing us with fiber, beneficial minerals, antioxidants, and healthy fats.
 
I hope that helps! If you have any further questions or concerns, please don't hesitate to reach back out.

Navitas Organics®

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So they say.

However, they could add:
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Panasonic - My Registered Products

 How the page could be improved

Documents & Manuals

Need to press OK to display the instructions, they should be displayed once ‘Operating Instructions’

has been selected, there is an extra unnecessary click now.

Why are 2 documents shown?

I suppose I should download the most recent one from 2023,

but why is the document from 2019 still downloadable?

I select the other document types, and every time ‘No Document Found’.

Message ‘No Document Found’ should be removed once a new entry is selected from the list

as the user might think there is no document for ‘Operating Instructions’.

There are no documents except for ‘Operating Instructions’ but even if they were they should all be displayed

without the user having to select the type, lots of clicks would be saved for the user.

Having  a screen with all document links displayed would far more user friendly, something like:

Document & Manual

Download document(s) from below list

Product FAQ

Click on ‘Product FAQ’ and I was expecting the FAQ for the product itself to be displayed not to search for it.





Lots of clicks that could have been avoided, the product FAQ should be displayed directly

upon clicking on the icon.

Firmware Update

There is no firmware for this product so the icon should not be there.

Panasonic Operating Instructions for Oral Irrigator

Charging (Fig. 2)

1 Insert main unit so it stands upright in the charging section.
The charging indicator will light up.

• The lamp does not go off even when charging ends.

2 Disconnect the power plug after charging is completed.

(for safety and to reduce energy usage)

So the lamp does not go off even when charging ends! How would I know when to disconnect the power plug?

I bought Panasonic and not a no-name brand no to deal with this kind of c..p. 
Very disappointed, I was expecting more from Panasonic. 

Premera Blue Cross reimbursement

Premera email: In review of your account, I do show that check 1234 in the amount of $150.00 was issued on 07/22/2023. The payment was sent as a paper check to your address on file and will be included in the same envelope as the claim Explanation of Benefits (EOB). If you do not receive your check within 15 business days of being issued, please let us know and we will be happy to request a replacement. At this time Premera does not have the option to reimburse members via direct deposit. I do apologize for the inconvenience this may have caused. (my bold)

We are in 2023 and they still issue checks !

Premera website: As the largest health plan in the Pacific Northwest, Premera serves more than 2 million people

IRS website: Direct deposit also saves you money. It costs the nation’s taxpayers more than $1 for every paper refund check issued, but only a dime for each direct deposit made.

ChatGPT: According to data available up to 2019, the National Health Expenditure Accounts (NHEA) by the Centers for Medicare & Medicaid Services (CMS) reported that in the United States, the average number of health insurance claims per person was around 3.4 to 3.8 claims per year.

Let's say if Premera handles 3 claims per person per year, they prefer to spend $6 mil. instead of $600k !

Premera website: Premera Blue Cross is a not-for-profit Blue Cross Blue Shield licensed healthcare company that offers health plans in Washington state and Alaska.

Yes, not for profit but that money could be better spent :).